Understand the letters that confuse everyone
Plain-English guides to the official mail people dread. Read the guide, or let Sayplain explain your exact document in seconds.
What does my IRD letter mean?
Got a letter from Inland Revenue and not sure what it's asking? Here's what common IRD letters mean in plain English, and what to do next.
Read the guideUnderstanding a letter from ACC
Confused by a letter or decision from ACC? Here's what common ACC letters mean, your options, and the deadlines that matter.
Read the guideWhat a tenancy notice from your landlord means
Got a notice from your landlord or property manager? Here's what rent-increase, breach and termination notices mean in plain English, and your rights.
Read the guideMaking sense of an insurance letter or policy
Insurance letters are full of jargon. Here's how to read a renewal, a policy change, or a claim decision in plain English, and what to check.
Read the guide